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Truly Meaningful Metrics: Unlock CRM ROI (July 2019)

Presented by: @Geoff Ables What gets measured, get's managed. - Peter Drucker In this session we will dive into using analytics to drive CRM success. Attendees will learn: • A method for working together as a team to continuously discover metrics that will change behavior, improve the...

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Data Warehousing 101: What is a Data Warehouse and Why do I Care? (April 2019)

Presented by: @Rohit Kanwara and @Salam Al-Mosawi If your company is struggling with effective reporting because data isn't readily available, or isn't consistent, accurate, or up-to-date, or if gathering data for reports causes slowdowns in operational systems - then you may need a Data...