Search

Categories

   User Content (26)

Refine by

Content Type  

 
 

Community  

 
 
 
 
 
 

Author  

 
 
 
 
 
 
 
 
 
 

Has Attachment  

 

File Types  

 
 
 

Formal Tags  

 
 
 
 
 
 
 
 
 
 

Comments  

 

Created  

Within One Week
Within Two Weeks
Within One Month
Within Six Months (4)
Within One Year (5)
Older (21)
1 to 10 of 26
Sort by

Library Entry
D365UG CE Denver CO Q4 LUG meeting Recording and Full Deck

The presentation deck and meeting recording for Q4-2020 Denver CRM LUG meeting, held virtually Thurs. Nov. 12th 2020 #CustomerInsights #PowerApps #PowerAutomate(Flow) #UserAdoption #CustomerEngagement #CRM2011 #CRM2013 #CRM2015 #CRM2016 #Admin #Technical #Leadership

3 attachments

Erik Guthrie's profile image
Erik Guthrie
Added Nov 13, 2020
View Library
View Community
 
Admin CRM 2011 CRM 2013 CRM 2015 CRM 2016 Customer Engagement Customer Insights Leadership Power Apps Power Automate (Flow) Technical User Adoption

Library Entry
Omnichannel for Customer Service – Provide a Seamless Customer Experience - (July 2020)

Presented by @Hani Boutros ​ In this webinar we will be covering how organizations can utilize Omnichannel for Customer Service to provide personalized and seamless experience to Customers, resolve issues faster and increase productivity for agents. We will also be looking at virtual agents...

2 attachments

Paula DeMinck's profile image
Paula DeMinck
Added Jul 14, 2020
View Library
View Community
 
Customer Engagement Customer Insights Customer Service Functional ISV Showcase