D365 Finance & Operations and Dynamics AX Forum

Has anyone else ever dealt with an issue like this?  Pick work was canceled on an order,  but somehow the final line did not cancel and remains open.  Now the inventory is stuck in that location.  I don't know how it happened or how to resolve. Thoughts? 



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Amy May
Sr Business Analyst
Leatherman Tool Group
Portland OR
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Hi Amy,
Did you try using the Warehouse management, Periodic Task , Cancel Work? 
You can add the work ID and see if the system recognizes that line of open work.

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Brian Barth
The Mennel Milling Company
Fostoria OH
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Original Message:
Sent: Jan 31, 2023 01:25 PM
From: Amy May
Subject: open line on Canceled work

Has anyone else ever dealt with an issue like this?  Pick work was canceled on an order,  but somehow the final line did not cancel and remains open.  Now the inventory is stuck in that location.  I don't know how it happened or how to resolve. Thoughts? 



------------------------------
Amy May
Sr Business Analyst
Leatherman Tool Group
Portland OR
------------------------------

Agree that should work!
If you don't see the option have a sys admin search for it the features. It is likely on by default by now though.

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Steven Eland
Steven Eland
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Original Message:
Sent: Feb 01, 2023 08:33 AM
From: Brian Barth
Subject: open line on Canceled work

Hi Amy,
Did you try using the Warehouse management, Periodic Task , Cancel Work? 
You can add the work ID and see if the system recognizes that line of open work.

------------------------------
Brian Barth
The Mennel Milling Company
Fostoria OH

Original Message:
Sent: Jan 31, 2023 01:25 PM
From: Amy May
Subject: open line on Canceled work

Has anyone else ever dealt with an issue like this?  Pick work was canceled on an order,  but somehow the final line did not cancel and remains open.  Now the inventory is stuck in that location.  I don't know how it happened or how to resolve. Thoughts? 



------------------------------
Amy May
Sr Business Analyst
Leatherman Tool Group
Portland OR
------------------------------

Thank you!  We are upgrading to 10.0.30 tonight and this menu item is available in the new version.  I tested it in UAT and it worked.  Thanks for the tip! 

------------------------------
Amy May
Sr Business Analyst
Leatherman Tool Group
Portland OR
------------------------------

Original Message:
Sent: Feb 01, 2023 08:33 AM
From: Brian Barth
Subject: open line on Canceled work

Hi Amy,
Did you try using the Warehouse management, Periodic Task , Cancel Work? 
You can add the work ID and see if the system recognizes that line of open work.

------------------------------
Brian Barth
The Mennel Milling Company
Fostoria OH

Original Message:
Sent: Jan 31, 2023 01:25 PM
From: Amy May
Subject: open line on Canceled work

Has anyone else ever dealt with an issue like this?  Pick work was canceled on an order,  but somehow the final line did not cancel and remains open.  Now the inventory is stuck in that location.  I don't know how it happened or how to resolve. Thoughts? 



------------------------------
Amy May
Sr Business Analyst
Leatherman Tool Group
Portland OR
------------------------------