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How to display a note on a posted customer invoice journal

  • 1.  How to display a note on a posted customer invoice journal

    Posted Dec 22, 2022 03:27 PM
    We are on AX 2012 R3 cu12.

    Our users sometimes forget to change the Attachments Restriction setting from Internal to External when entering notes in sales orders they wish to have printed on the customer invoice, using print management.

    It appears that even if the user changes it from Internal to External after the customer invoice has been generated AX will not print that note on the customer invoice when they go to reprint the invoice.

    Is there any way around this?  I couldn't find the SQL links to modify it behind the scenes when absolutely needed.  I see where the note is stored and how that links to the sales order, but not what allows it to be included when printing the customer invoice journal.

    It seems to be a waste of time to issue a credit note and create new order lines and invoice just to be able to include the note on the invoice.

    Thank you!

    Mark Jones
    Project Manager
    UniGroup, C.A.
    Fenton, MO

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