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DRA printers randomly uncheck - anyone seen this?

  • 1.  DRA printers randomly uncheck - anyone seen this?

    Posted Jul 18, 2022 05:47 PM
    On occasion - there is no rhyme or reason - printers configured on our five DRA servers randomly "uncheck" and the printer becomes unavailable...re-checking the printer gets it working again.  We have spread our printers across five different DRA servers and this randomly occurs on any/all of the servers - we have no idea how/why those printers are getting unchecked.  Running the DRA application - not as a service - and Adobe as required and everything runs fine...but then someone will report a "printer not printing" issue and we find a printer (or printers) unchecked...it's driving us nuts!

    Any help or suggestions would be greatly appreciated!!!

    Jeff Maynard
    VP of Administration
    Cope Plastics, Inc.
    Alton IL

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