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Customer portal with D365 SCM - Parent child

  • 1.  Customer portal with D365 SCM - Parent child

    Posted Jul 25, 2022 11:56 AM
    We are exploring new customer portal with SCM that uses dual write. Looks like out of box basic features are supported and you can map an email of a customer to account and it will show the orders of that particular customer and allow to create orders using portal.
    But how do we achieve Parent/Child relations that we have in SCM or what happens if same contact is responsible for multiple accounts in FO/SCM? Ideally, when a customer login, we would like them to show orders of all the companies they are responsible. How do you achieve this?

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    Mehul Rami
    Director Global ERP Delivery
    Signode Industrial Group
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