D365 Finance & Operations and Dynamics AX Forum

Good Day-
Earlier this year we enabled the new feature management for Transfer Order Cancellation. From my looking at this, if a transfer order is in a status of Shipped, but not received, the transfer order should be able to be cancelled through the transfer order history-cancel button. The cancel order but is grayed out and we are not able to use the functionality. Is there some other setting that needs to be updated to make this functionality fully functional?



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Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
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Hi Randy, 

I've just started playing with this feature as well, but so far it's worked for any shipments I've attempted to cancel unless something has been registered on the receive side. Is it possible that anything has been registered but perhaps the receipt is not completed in your case?

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Kirk Anger
StarTech.com
London ON
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Original Message:
Sent: Jun 06, 2022 09:39 AM
From: Randy Sanders
Subject: Cancelling Transfer Orders F&O D365

Good Day-
Earlier this year we enabled the new feature management for Transfer Order Cancellation. From my looking at this, if a transfer order is in a status of Shipped, but not received, the transfer order should be able to be cancelled through the transfer order history-cancel button. The cancel order but is grayed out and we are not able to use the functionality. Is there some other setting that needs to be updated to make this functionality fully functional?



------------------------------
Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
------------------------------

It is still purely in shipped status. No registrations or receiving. I have it in our test environment and just rechecked it to make sure. Still no cancel button.


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Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
------------------------------

Original Message:
Sent: Jun 13, 2022 11:00 AM
From: Kirk Anger
Subject: Cancelling Transfer Orders F&O D365

Hi Randy, 

I've just started playing with this feature as well, but so far it's worked for any shipments I've attempted to cancel unless something has been registered on the receive side. Is it possible that anything has been registered but perhaps the receipt is not completed in your case?

------------------------------
Kirk Anger
StarTech.com
London ON

Original Message:
Sent: Jun 06, 2022 09:39 AM
From: Randy Sanders
Subject: Cancelling Transfer Orders F&O D365

Good Day-
Earlier this year we enabled the new feature management for Transfer Order Cancellation. From my looking at this, if a transfer order is in a status of Shipped, but not received, the transfer order should be able to be cancelled through the transfer order history-cancel button. The cancel order but is grayed out and we are not able to use the functionality. Is there some other setting that needs to be updated to make this functionality fully functional?



------------------------------
Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
------------------------------