I can't recall, but does the feature work only after shipment/load has been processed? I.e. is it possible the Transfer order inventory transaction has Shipped, but the Load/shipment are still in "Loaded" status and that's preventing it from being cancelled?
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Andrew Lencsak
Director of Delivery
ArganoArbela (Arbela Technologies)
Nashua NH
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Original Message:
Sent: Sep 07, 2022 08:10 AM
From: Randy Sanders
Subject: Cancelling Transfer Orders F&O D365
Thanks for the suggestion Andrew, but I am definitely not seeing anything registered.
And just for the record, the Cancel button is still grayed out.
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Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
Original Message:
Sent: Sep 06, 2022 01:18 PM
From: Andrew Lencsak
Subject: Cancelling Transfer Orders F&O D365
Hi Randy, What about if you click the Inventory button then "Transactions?" A line that has been registered would not show a quantity like your Transfer order history screen shows. It's possible something could have been Registered already there...
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Andrew Lencsak
Director of Delivery
ArganoArbela (Arbela Technologies)
Nashua NH
Original Message:
Sent: Jun 13, 2022 03:44 PM
From: Randy Sanders
Subject: Cancelling Transfer Orders F&O D365
It is still purely in shipped status. No registrations or receiving. I have it in our test environment and just rechecked it to make sure. Still no cancel button.
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Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
Original Message:
Sent: Jun 13, 2022 11:00 AM
From: Kirk Anger
Subject: Cancelling Transfer Orders F&O D365
Hi Randy,
I've just started playing with this feature as well, but so far it's worked for any shipments I've attempted to cancel unless something has been registered on the receive side. Is it possible that anything has been registered but perhaps the receipt is not completed in your case?
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Kirk Anger
StarTech.com
London ON
Original Message:
Sent: Jun 06, 2022 09:39 AM
From: Randy Sanders
Subject: Cancelling Transfer Orders F&O D365
Good Day-
Earlier this year we enabled the new feature management for Transfer Order Cancellation. From my looking at this, if a transfer order is in a status of Shipped, but not received, the transfer order should be able to be cancelled through the transfer order history-cancel button. The cancel order but is grayed out and we are not able to use the functionality. Is there some other setting that needs to be updated to make this functionality fully functional?
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Randy Sanders
Business Analyst
Empire Today
https://www.empiretoday.com/
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