D365 Finance & Operations and Dynamics AX Forum

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  • 1.  AX List of Printers Hard-coded?

    GOLD CONTRIBUTOR
    Posted Aug 22, 2022 03:17 PM
    Using Dynamics AX 2012 R3 CU10

    We updated our print server name, but the printer being listed in a separate application (like Enterprise Portal) and through the Document Routing Table still lists the old printers.  We've added the new printer (from the new server) to the AOS, have the "use printers from server" checked off, restarted services, restarted the AOS, but the options still remain the same old printers.

    Is there a place that printers would be hard-coded?

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    Richard Wu
    Bicon, LLC
    Boston MA
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  • 2.  RE: AX List of Printers Hard-coded?

    GOLD CONTRIBUTOR
    Posted Aug 23, 2022 09:13 AM
    Update:
    Looks like when I rename the local printer, the name changes in the application and in the document routing table.  But the network printer sticks around, even when removed from the AOS.  Does anyone know how to refresh the printers on the AOS?

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    Richard Wu
    Bicon, LLC
    Boston MA
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  • 3.  RE: AX List of Printers Hard-coded?

    GOLD CONTRIBUTOR
    Posted Aug 24, 2022 08:28 AM
    Got it.  Service account needs the printer.

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    Richard Wu
    Bicon, LLC
    Boston MA
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