D365 Finance & Operations and Dynamics AX Forum

We are looking to develop a problem solution pairing and mentor matching program for organizations that are thinking to migrate or in the process of migrating. If you could take a moment and submit the survey below back to us, it will help with developing ...

You're doing the correct process, and @Sarah Gabriel is exactly correct.  When you click "Cancel" button on the SO header, it tries to cancel all lines on the sales order.  It obviously can't cancel lines that have shipped, but it does cancel lines ...

I'd be looking at Conrad's suggestion of configuration models all the way. It is what it is designed for. Only pit fall may be if you firm the production order too early!? ------------------------------ Steven Eland Steven Eland ------------------- ...

Hi Abrar, I'm familiar with your situation & our company runs into this same problem often.  Ultimately, we had to custom program a tool to allow all lines on the Sales Order to be canceled without needing to click each line & cancel the Deliver Remainder ...

Thanks Matthew! that's an interesting and fresh idea. I used "tax" for all sorts of things in the past (withholding, fees...) makes sense to try it for deposits I will give it a try... ------------------------------ Zvika Rimalt Functional Consultant ...

Abrar,  This is just an information message and not a hard stop. The message states the order is partially cancelled and the status is Invoiced. The order should have an Invoiced status now. We see this message during our cancellation process and it doesn't ...

Hi Sarah, Please find below the error message while canceling the open order sales lines. ------------------------------ Abrar Ahamed Arla Foods - Saudi Arabia ------------------------------

Abrar,  I didn't see the error message in your first screen shot. Can you please repost? ------------------------------ Sarah Gabriel Operations Business Analyst Kai USA Ltd Tualatin OR ------------------------------