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1.  Warranty/ Repair

Posted 05-19-2017 08:57
warranty repairs is one of the revenue streams for our organization.
as of now we use another home grown system to track warranty repairs as service orders. I would like to track warranty requests in AX. Any suggestions? Has anyone used the service management module to track warranty? How about any standard functionality in CRM

Ritu Jauhar
Business Analyst
Lazy Days
Santa Clara CA

2.  RE: Warranty/ Repair

Posted 05-19-2017 14:28

I saw a demo of Red Maple's warranty solution a while back and it looked real good. I would check it out.

John Plut

3.  RE: Warranty/ Repair

Posted 05-19-2017 15:16
We track it in a sub-project tied to the parent.

Sean Blais
Operations Support
Sutphen Corporation
Dublin OH