Unified Operations & Dynamics AX Forum

  • 1.  AX 2012 R3 CU 13 upgrade

    Posted Mar 07, 2019 02:16 AM
    We are currently running Dynamics AX 2012 R3 CU9. We are now testing CU 13 upgrade from CU9 . Everything seems okay from HO. However we are having issues in Retail POS after upgrading to CU 13. Appreciate if someone can help us.

    • When we enable "Staff card logon" in functionality profile, numpad is not showing on POS login screen. If we disable "Staff card logon" then MSR swipe card is not working for login.
    • Unable to recall confirmed Sales Orders on POS – We are creating a sales order and confirming it in back office. When we recall that sales order on POS, the save button is disabled. Thus the payment cannot be collected.

    Bharat Patel
    Head of IT
    Safari House General Trading Company

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