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AX 2012 R3 Retail - Can Worker ID be Alpha-numeric?

  • 1.  AX 2012 R3 Retail - Can Worker ID be Alpha-numeric?

    Posted Feb 07, 2019 03:30 AM
    Dear All,

    We are using AX 2012 R3 with Retail for about 3 years.

    We have few worker IDs with alpha numeric Personnel Number.  (For example, '2150A')

    Can we assign this worker to POS? If yes, how he will enter Operator ID? (In POS, Keypad has only numeric values)

    Any suggestions?

    Thanks in Advance,
    Loganathan S

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    Loganathan Sivaswamy
    Kuwait
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  • 2.  RE: AX 2012 R3 Retail - Can Worker ID be Alpha-numeric?

    GOLD CONTRIBUTOR
    Posted Apr 01, 2019 03:08 PM
    Here at Dynamics Resources we specialize in Dynamics 365, all versions of AX, and CRM. I ran your question by a couple of my experts. They both came up with different solutions to your problem. Please see their options below, I hope this helps.

    1.)  As this field, the personnel number, is governed for a numeric sequence mask the data inside can be set up to the customer taste and needs, but needs to be in certain format (that is the function of the mask). This  would be to repair the workers data base, disabling those workers that have this issue with the letters and hire (create) them again with correct personnel numbers, also reviewing the configuration of the number sequence mask to only numbers so they will not face this issue in the future.

    2.)  Update the Dynamics AX version. Since in the recent versions like R3, the point of sale in the login screen takes the staff from a screen that shows a list. So no matter what number of staff you have, you will not need to type it with the keypad.

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    Michael Gonzalez
    Account Executive
    Dynamics Resources
    Venon Hills IL
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  • 3.  RE: AX 2012 R3 Retail - Can Worker ID be Alpha-numeric?

    GOLD CONTRIBUTOR
    Posted Apr 02, 2019 09:40 AM

    Adding additional information:

    The path to enable this option in the POS that allows you to select the workers from a list is the following:

    [Company] / Retail / Setup / POS / Profiles / FunctionalityProfiles /

    Open profile that you are currently using and enable checkBox:

    Show staff list at logon




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    Michael Gonzalez
    Account Executive
    Dynamics Resources
    Venon Hills IL
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