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Credit card processor for AX 2009

  • 1.  Credit card processor for AX 2009

    Posted 05-08-2018 04:01 PM
    Hi AX Peers,

    One of our clients who is on AX 2009 version looking for an economical credit card processing solution. Is there any particular ISV solution you would like to recommend which is compatible and cost effective?

    Any help would be much appreciated.

    Thanks,

    ------------------------------
    Sultan Arifi
    Wipfli
    Milwaukee WI
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  • 2.  RE: Credit card processor for AX 2009

    SILVER CONTRIBUTOR
    Posted 05-09-2018 08:15 AM
    I'm on 2009, went live in January (this year 2018) with Red Maple.
    For us, our only real options for 2009 were Red Maple, or coding it ourselves - the market is getting slim for ISV solutions that still want to deal with 2009.  Compared to the cost of coding it ourselves, RM was a good deal.
    There were some issues with our specific version of 2009, but RM handled that for me.

    Message me here on AXUG if you want more info on RM or our project.

    ------------------------------
    Tony Malarz
    Sr. Database Analyst
    Nortek Air Management
    Eden Prairie MN
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  • 3.  RE: Credit card processor for AX 2009

    Posted 17 days ago
    We are converting to D365 for Finance and Operations and considering Red Maple.
    Can you provide feedback on their performance?

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    Gary Maziarz
    Toastmasters International
    Englewood CO
    ------------------------------



  • 4.  RE: Credit card processor for AX 2009

    GOLD CONTRIBUTOR
    Posted 05-09-2018 09:09 AM
      |   view attached
    Hi Sultan -

    Have you ruled out the Credit Card processing functionality that comes with AX2009?

    See attached.

    Thanks....Dave

    ------------------------------
    Dave Phillips
    Sr Support Escalation Engineer
    Microsoft
    Fargo ND
    ------------------------------



  • 5.  RE: Credit card processor for AX 2009

    Posted 05-10-2018 09:10 AM
    Hi Dave,

    Thanks for you response.

    The client was already using Authorize.net for more or less ten years. It has stopped working after Authorize.net upgraded the TLS version. We involved Microsoft, since this product is not supported by MS anymore therefore they couldn't help us. That's why, the client is looking for another solution.

    Thanks,

    ------------------------------
    Sultan Arifi
    Wipfli
    Milwaukee WI
    ------------------------------



  • 6.  RE: Credit card processor for AX 2009

    SILVER CONTRIBUTOR
    Posted 05-10-2018 11:57 AM
    Hi, Dave

    Just a reminder that the standard CC processing in AX2009 can no longer process PCI compliant transactions, due to the requirement that all transactions be sent using TLS 1.2.  TLS 1.2 is only supported by .NET 4.5 or higher.  AX 2009 can only support .NET 3.5.  We had to write a relay webservice to take AX2009 traffic and reroute using TLS1.2.

    ------------------------------
    Patrick Hodo
    Chief Technical Officer
    Red Maple
    BOERNE TX
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  • 7.  RE: Credit card processor for AX 2009

    Posted 05-09-2018 10:27 AM
    Sultan,
    First, find out who your client's processor is and then you can determine the gateway to use. Red Maple offers more gateway options than standard for 2009 and typically clients don't want to setup new agreements if they don't have to. I've implemented Red Maple from 2009 to D365, so the product is current and is also PCI Compliant (which should be validated if this is a client requirement).
    Good luck!
    Kim

    ------------------------------
    Kimberly Tallman
    Solution Architect
    Hitachi Solutions
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  • 8.  RE: Credit card processor for AX 2009

    Posted 17 days ago
    Hi Kimberly,

    We are converting to D365 for Finance and Operations.
    We are considering Red Maple.  They are very competitive with their pricing but I am looking for a reference.
    Do you find that they are responsive to support questions?
    Were they easy to work with during installation/configuration?
    If you had to do it over, would you still choose Red Maple?

    Thanks!

    ------------------------------
    Gary Maziarz
    Toastmasters International
    Englewood CO
    ------------------------------



  • 9.  RE: Credit card processor for AX 2009

    Posted 05-10-2018 09:17 AM
    Thank you all for responding! Seems like Red Maple is the most befitting product.

    Thanks again!

    ------------------------------
    Sultan Arifi
    Wipfli
    Milwaukee WI
    ------------------------------



  • 10.  RE: Credit card processor for AX 2009

    Posted 17 days ago
    Hello, did you end up going with Red Maple?
    If so, are you happy with their product and customer service?
    Would you recommend them to other companies based on your experience?

    Thank you!

    ------------------------------
    Gary Maziarz
    Toastmasters International
    Englewood CO
    ------------------------------