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Trouble generating a Positive Pay file

  • 1.  Trouble generating a Positive Pay file

    Posted Nov 22, 2021 10:07 AM
    We were able to generate a Positive Pay file successfully in D365 F&O three weeks ago, but have been having problems over this past week -- and it doesn't seem like we always get the same error message each time we try.  Currently I'm getting an error message stating the file has been recalled; "Data at the root level is invalid, Line 1, Position 1."  At one point, I was also getting an error that the record already exists.  Can someone please point me to where I can look to resolve this?  Thank you!  #PositivePayErrors  ​

    Krista Kelch
    Corterra Solutions

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