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Notification Reminders for Invoices Waiting in Approver's Queue

  • 1.  Notification Reminders for Invoices Waiting in Approver's Queue

    Posted Mar 08, 2022 04:01 PM
    How do you send additional notifications as a reminder to approver's that there is an invoice awaiting approval in their queue? 

    When an invoice is submitted to workflow, D365 F&O sends a notification to the approver informing them that there is an invoice needing review and approval in their queue. We would like for the system to send notifications after 48 hours and then after 96 hours prior to the request being escalated to the next individual in the hierarchy. Is there a process we can use to send these notifications from the system?

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    Stephen Kieper
    Business Analyst
    Medxcel Facilities Management
    Indianapolis IN
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