D365 Finance & Operations and Dynamics AX Forum

Expand all | Collapse all

Managing updates to D365 Fiance and Operations

  • 1.  Managing updates to D365 Fiance and Operations

    Posted May 02, 2019 04:28 AM

    I work for a medical device manufacturing company and will be fully validating D365 Finance and Operations version 10.0.XX prior to its implementation in the next months. #Finance

    All elements of the validation testing (IQ/OQ/PQ) , including User Acceptance Testing (UAT) will be completed and recorded manually by Subject Matter Experts.

    We have created a suite of Task Recording which were synced with Azure DevOps to create our Test Scripts for UAT. We have also begun testing our Test Scripts in RSAT with varying results. #Azure

    My questions are;

    • How will other companies which require to validate D365, going to validate / manage future updates?
    • I know we have mandatory 'major' updates in April and October, however I'm also aware there will also be 'minor' updates almost every month. If we don't to adopt the 'minor' updates, how may 'minor' updates can we 'skip' before we are unsupported?

    Any guidance would be appreciated.​​​​​​​​

    Gavin Colley
    Senior Quality Engineer
    Talley Group Ltd
    Romsey, UK

  • 2.  RE: Managing updates to D365 Fiance and Operations

    Posted May 02, 2019 04:46 AM
    Hi Gavin

    With regards to how many minor updates can be skipped, customers can only skip 2 service updates.

    According to MS


    Can I delay an update?

    You can pause an update up to 3 months or 2 consecutive service updates by way of LCS configuration. After this period, an update will be scheduled and auto-applied by Microsoft. The update experience for a delayed update will incur additional downtime.

    Hope this helps.

    Cruz Margaix
    Senior Architect
    Valencia (Spain)

  • 3.  RE: Managing updates to D365 Fiance and Operations

    Posted May 02, 2019 05:22 PM
    Hi Gavin,

    In addition: The test scripts using RSAT is the way to validate if "everything" is working OK. Creating tests for all processes might be too much work; for sure when you just start using the automated testing. I would recommend to start defining the most critical processes and ensure you have that automated as tests. Then in future, you can extend the tests until you come to a scenario where you think the automated testing would validate enough for applying updates.

    kind regards,

    André Arnaud de Calavon
    Solution Architect, Microsoft MVP - Microsoft Dynamics Business Solutions

  • 4.  RE: Managing updates to D365 Fiance and Operations

    Posted May 03, 2019 11:33 AM
    Thank Cruz, this was my understanding however over the last month I have heard contradicting viewpoints which made me question this initial statement.

    Thank you André for your feedback, the documentation I have read regarding DevOps and RSAT seem to point towards capturing UAT rather than GAMP validation (as defined by ISO standards). My concern is more from the output of RSAT and providing supportive evidence against the 'expected results' which would stand the scrutiny of an auditor.

    Gavin Colley
    Senior Quality Engineer
    Talley Group Ltd

  • 5.  RE: Managing updates to D365 Fiance and Operations

    Posted May 03, 2019 01:52 PM
    Hi Gavin-

    Another resource option when you have questions like this is the newly formed FDA Regulated Manufacturing SIG. You can access the SIG page here:


    Have a great day!​

    Robin Finnell
    Continuous Improvement Coordinator
    Operations Lead - D365FO/MES Implementation
    Tillamook County Creamery Association

If you've found this thread useful, dive deeper into User Group community content by role