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Mobile Device

  • 1.  Mobile Device

    Posted 14 days ago

    We are planning to implement D365 in February 2021 and are wondering which mobile device (RF Gun or Tablet) works best with the standard D365 mobile device app?   RF Gun screens seem to not have a lot of real estate on the screen and tablets seem to not be able scan from a very far distance.   Looking for advice/suggestions.   Thank you in advance.

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    Aaron Robinson
    Reliance Steel and Aluminum
    Cypress CA
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    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: Mobile Device

    Posted 13 days ago
    Hi Aaron,
    We are working in the warehouse and logistics area.
    We are mainly using tablets (hanging on pick wagons or in fork lifts) combines with a ring scanner. This works very well for us.
    Also using smaller devices (smart phone style) for our "problem stations" with good results.

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    Tobias Hultbäck
    Service Manager
    PostNord
    LJUNGBY
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    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 3.  RE: Mobile Device

    Posted 13 days ago
    Hi Aaron,

    We implemented D365 (FO) with WMS ​in 2017 and continued using what our 'then staff' were comfortable with - RF gun style device.

    The Mobile App is designed to accommodate small screens, so landscape is not really an issue (unless you have older staff who need larger text ;)... but we do here the occasional "wish we had bigger screens" from the floor, so I understand why tablets would be considered.  Has the workforce used anything previously?  this map help drive what you use (from a change management perspective).  If you could invite feedback from the workers on the floor it may prevent pain down the road.

    Aside from the screen, you should also consider the 'ruggedness' of the device - will they be dropped on the floor or knocked around? a cheaper device is easier to replace but there is a trade-off.

    Also worthy of consideration is the Operation System the device uses - ours have all been Android up until our pending review, but we are leaning towards Windows devices now to align them to our MDM (Mobile device Management) strategy.



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    Michael Lavers
    IT Business Systems Manager
    Pioneer Brand Seeds ANZ
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    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 4.  RE: Mobile Device

    Posted 13 days ago
    Hello
    We have used tablets for warehousing activities and also attached a Bluetooth scanning device with them to get a better reading.

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    Rejul
    365 world
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    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 5.  RE: Mobile Device

    Posted 12 days ago
    Hi we implemented advanced warehousing and the mobile app in late 2018 and it has been great.  We use Zebra TC20 hand helds and utilized some of our old Symbol scanners any device that is android works well.  Next to the manufacturing machines on the plant floor we use Windows 10 touch screen devices and the mobile app.  The flexibility to use the app on a Windows 10 device has been a great benefit because it is easy to cut and past from the browser session in the mobile app which performs the warehouse activities much more efficiently.

    Good luck!

    Tim

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    Tim Hinton
    Cube Packaging
    Aurora
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    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 6.  RE: Mobile Device

    Posted 12 days ago
    Hi Tim,

    Thank you for responding.  One concern we have is the warehouse worker would have to scroll down on the RF gun to see all information during the picking process.  Do you have that same issue?


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    Aaron Robinson
    Senior Business System Analyst
    Reliance Steel and Aluminum
    Cypress CA
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


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