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D365FO Implementation

  • 1.  D365FO Implementation

    Posted Mar 11, 2019 11:42 AM
    I am new to this forum so forgive me if I asking something that has already been discussed.
    We are at the finish line of our implementation of D365FO and would love to hear about some other experiences that people have encountered.
    Primarily looking for feedback on the setup of advanced warehousing and its affect on the physical warehouse operation.
    Any kind of feedback would be appreciated.

    Yosef Schapiro
    Ever Ready First Aid

  • 2.  RE: D365FO Implementation

    Posted Mar 12, 2019 04:18 PM
    Hi Yosef,
    I would say the biggest pain points I see for clients with advanced warehousing come from when they have not used a WMS system previously. When a warehouse is not used to the concept of License plates and if they should be used for stocking inventory or only where the system requires it to use mobile functionality and "mass" move material, then it can be a real challenge. Having proper work instructions and test plans are really key here.

    One thing that can be really helpful is just the terminology being used. I often will refrain from using the system terminology and try to relate the setups and processes to the company who is using them. For example, you often see Inbound and Outbound referenced in demo data when showing how WHS works. A lot of companies would refer to those as Receiving and Shipping so molding the mobile menus you configure after your company's lexicon can help user adoption and ramp up learning. "Work" menus will often be configured as "Sales picking" or something that is more meaningful to the organization.

    Are you barcode ready? Do your vendors barcode? Do you need validations turned on or do you trust material handlers can process the information in the mobile device and not have to use the scan confirmations? Typically, there is some level of change management on formatting barcodes, what needs to be barcoded, and what information you require on barcodes.

    Another thing would be to confirm you are ready to deal with the automation your company is asking for. A lot of clients tend to think Warehouse management will fully automate operations and make things dummy proof. While there are tremendous advantages of features like the Automatic release of sales orders, automatic processing of waves, load building, and automatic containerization, you need to be prepared to cater for when that automation fails. If delivery address issues, or filters on Work templates and Location directives are causing transactions to fail or batch jobs to be interrupted, someone has to know how to understand those error messages and fix the data or configuration that generated the problem. Thankfully, if you do it right, the gains and efficiencies from using a top line WMS system helps free up resources who would otherwise be doing lots of non-value added work and those errors can be exceptions rather than the rule.

    Andrew Lencsak
    Solution Architect
    DXC Technology
    Atlanta GA

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