D365 Finance & Operations and Dynamics AX Forum

Invoice register amount is more than received value

  • 1.  Invoice register amount is more than received value

    Posted 20 days ago
    Edited by Paul Ceely 20 days ago

    In D365, how should I handle the situation where the final amount to paid for a PO is not as much as was on the amount recorded in the invoice register?  I get the following error message when I try to process an invoice from the invoice pool and match it against a product receipt that is less than the PO quantity:

    Total invoice amounts of purchase order and registered invoice are not equal. The difference is…

    The scenario is as follows:

    1. I confirm a PO for 100 units at $150 per unit.
    2. The vendor ships 100 units. The shipping will take 4 weeks.
    3. While the shipment is still in transit, the vendor sends the invoice for $15,000 (100 units at $150 per unit).
    4. Still while the shipment is still in transit, I create and post an invoice register related to the PO for the invoice amount ($15,000).
    5. The shipment arrives at my warehouse, but it turns out the shipment contains only 96 units, so a product receipt is posted only for the 96 units actually received.
    6. I retrieve the invoice from the invoice pool and match it against the received quantity (96 units) and value ($14,400).
    7. I try to post the invoice but get the error:
      Total invoice amounts of purchase order and registered invoice are not equal. The difference is 600.00 USD

    Help, please!

    Many thanks in advance.

    ------------------------------
    Paul Ceely
    Group ERP Functional Support Specialist
    Britax
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