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Thank you for your response. We did run into the issue with synchronous suddenly not being "the way." When we upgraded, we were switched to asynchronous. We subsequently switched to batch processing because asynchronous was causing performance issues. I checked the Subledger journal Entries Not Yet Transferred and there appear to be none listed so I don't think this is the issue.
Our partner firm has been digging into this and consulting with Microsoft and they are testing a theory currently. They believe that we have a batch job which is interfering with the manual free text invoice posting. The suspicious batch job posts free text invoices coming from our ERP systems and runs every 10 mins. This batch job has custom code involved too, making it all the more suspicious. I am hoping we figure it out very soon and will post the resolution when we do.
Thanks again for your response.
I wish that I had a final resolution to share. We attempted a fix to our Post AR batch job which posts all incoming free text invoices but we are still experiencing problems from time to time. For now, we have scheduled that job to only run at the top of the hour and we avoid processing manual free text invoices during the top of the hour to avoid the conflict and related issues.
As for the asynchronous vs batch transfer, we have experienced no issues since going to batch. I have this job set to process frequently so folks don't have to wait long to see things hit the ledger and this has been working fine for months. We were skeptical about this change at first but have been pleased with the results.
Mansfield Energy Corp
Look at your settings in GL parameters, Synchronous has been taken away and you are now left with Asynchronous or Batch transfer options. Source documents will not immediately transfer to General ledger. Instead, a periodic job must be initiated to transfer the amounts-in detail or summary-from the subledger to the General ledger.
You can view the entries that haven't been transferred to the General Ledger by navigating to General Ledger > Inquiries > Subledger Journal Entries Not Yet Transferred. This form will displays transactions that are 'pending transfer'. You should be able to transfer transactions to the GL from this form via the "Transfer Entry" button on the top of the form. The "Batch Transfer" button acts the same way. You can look at this by navigating to General Ledger > Periodic > Batch Transfer for Subledger Journals. Here, you can select the types of transactions you wish to transfer.
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