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Cannot reverse product receipt

  • 1.  Cannot reverse product receipt

    Posted Dec 27, 2018 04:24 PM

    Project Purchase Order - 64 items received, but now need to be returned.

    I cannot 'Cancel' or 'Correct' the Product receipt. Info log critical error - Inventory period is closed and items have already been returned.

    Inventory on hand - QTY is correct, so I am not sure why the error message says 'items' have already been returned'.

    Negative item line added to the PO (but not posted), I checked the on hand inventory and there are none 'on order' and 64 'ordered in total'. Which isn't correct.  

    Reservation removed, there are now 64 'on order' and no change to 'ordered in total' QTY @ 64. If negative PO line is posted, inventory QTY is still 64.

    Any idea what may have caused this?

    And, how do I get these items out of stock?

    Microsoft Dynamics AX 2012 Other


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    Ruth
    NL
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  • 2.  RE: Cannot reverse product receipt

    Posted Dec 27, 2018 04:49 PM
    I am using AX 2012

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    Ruth Kelway
    Kelways
    North Lakes
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    Original Message