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Commerce: Channel Database

  • 1.  Commerce: Channel Database

    Posted Jan 22, 2021 10:40 AM
    Trying to setup a second channel database in D365 Commerce and seems as though all the steps have been followed correctly from the functional setup side.   However, when running the distribution schedule jobs, they all stay in AVAILABLE status and not APPLIED.  We've even restarted everything.  I wanted to find out if anyone else had this problem or if I missed a step.  Perhaps someone has a cheat sheet on this setup.

    Here are steps I did:
    1) Created Channel Profile
    2) Created Channel Database Group
    3) Created Channel Database
    4) Assigned a store location
    5) Restarted server
    6) Run Distribution schedule for Full Sync from Channel Database
    7) Reviewed Download Session and saw the jobs in AVAILABLE status but never getting APPLIED.

    Any pointers would be greatly appreciated.

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    Rod Helmick
    RTHGlobal, Inc
    Cave Creek
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  • 2.  RE: Commerce: Channel Database

    Posted 17 days ago
    Problem resolved.  No need to reply.

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    Rod Helmick
    RTHGlobal, Inc
    Cave Creek
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  • 3.  RE: Commerce: Channel Database

    TOP CONTRIBUTOR
    Posted 16 days ago
    Thanks for letting us know.

    Perhaps you could share how you resolved it?

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    Daniel Zook
    Director of IT
    Lehman's
    Dalton OH
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  • 4.  RE: Commerce: Channel Database

    Posted 15 days ago
    The missing step was actually setting up the Scale Unit on LCS.  I've usually had infrastructure people doing this on past implementations so kinda took it for granted that it was there.  You need to login to LCS, go into the project, select the appropriate environment, select manage, select commerce scale unit, and then select Initialize.  You will need to select the region for this.  This may take a couple hours to run but once that is deployed, you need to apply any extensions you may have associated to customizations.   Once that is done, return back to D365 workspaces and begin to setup your channel profiles and database.

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    Rod Helmick
    RTHGlobal, Inc
    Cave Creek
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