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PO Lines Duplicating

  • 1.  PO Lines Duplicating

    Posted May 07, 2019 10:45 AM
    Has anyone come across an issue where PO lines are duplicating when a PO is printed?

    A 4 line PO becomes 8 lines when printed - each line is repeated so in effect is doubling the amount of the PO.

    This has happened only a handful of times over the past year.

    I appreciate any guidance out there that may have seen this before.

    We are running AX 2012 R3.

    thanks

    ------------------------------
    Wes Mangum
    National Cable Satellite Corporation d/b/a C-SPAN
    Washington DC
    ------------------------------


  • 2.  RE: PO Lines Duplicating

    SILVER CONTRIBUTOR
    Posted May 08, 2019 01:34 PM
    Hello,

    When this does happen, is it for one user or multiple?

    ------------------------------
    Ian Gorman, PMP, MCSE
    Consultant
    ------------------------------



  • 3.  RE: PO Lines Duplicating

    Posted May 08, 2019 02:12 PM
    Ian - I'm only hearing about this issue from 1 user.

    thanks for reaching out.

    Wes

    ------------------------------
    Wes Mangum
    National Cable Satellite Corporation d/b/a C-SPAN
    Washington DC
    ------------------------------



  • 4.  RE: PO Lines Duplicating

    SILVER CONTRIBUTOR
    Posted May 10, 2019 01:26 PM
    Hey Wes,

    Not to make it sound oversimplified, but if it is just one user, I'd start with wiping usage data and their personalizations.

    ------------------------------
    Ian Gorman, PMP, MCSE
    Consultant
    ------------------------------



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