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D365 Item requirement orders "stuck" as delivered

  • 1.  D365 Item requirement orders "stuck" as delivered

    SILVER CONTRIBUTOR
    Posted Dec 27, 2018 05:54 PM
    ​Sadly, we are learning from our mistakes since our go live!

    We have a handful of Item Requirement orders where the user added internal service lines (as billable line property), and then the order was packed out.  Other lines show as invoiced from the billing rules, but I can't seem to do anything with the internal lines - I can't cancel the packing list , can't invoice -

    Are we stuck as delivered forever? Any ideas would be appreciated !!!! .

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    Sandra Rudloff
    Vice President Business SystemsPivot Interiors, Inc.
    Santa Clara CA
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    AXUG Summit - Post


  • 2.  RE: D365 Item requirement orders "stuck" as delivered

    SILVER CONTRIBUTOR
    Posted Dec 28, 2018 09:02 AM
    Sandra,
    If this is on the AP side, try entering a negative packing slip, that will free up the quantity on the purchase order line.

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    MARY LYNN KINCHEN
    Sr Systems Analyst
    SNF HOLDING COMPANY
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    AXUG Summit - Post


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