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D365 Error when posting credit note against a sales order invoice

  • 1.  D365 Error when posting credit note against a sales order invoice

    Posted Aug 28, 2019 04:27 PM
    Good day,

    I am getting the following error when I try to invoice a credit note generated against an a sales order that has already been invoiced.
    My warehouse is setup to allow for negative physical and financial inventory in the item  model group.

    This is the error I receive.
       The quantity cannot be invoiced because inventory transactions with a status of Received are insufficient.

    I've check all settings in accounts receivable and all seem to be fine.

    Can anyone share settings that I should look at that may be causing the error.

    Thank you,
    APena

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    Anilda Pena
    Sr. IT Business Analyst
    Omniparts Automotive
    Franklin TN
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    Conference-AXUG_200x200


  • 2.  RE: D365 Error when posting credit note against a sales order invoice

    Posted Aug 29, 2019 09:11 AM
    Anilda; The inventory model group assigned to the item would have 'receiving/deduction requirement' boxes checked. You will need to post a packing slip first (to receive the negative qty), then post the invoice. It just means a packing slip is required before the invoice/credit note can be generated.

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    Donald Jenkins
    Avanade, Inc.
    Maryville TN
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    Conference-AXUG_200x200


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