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Partial release to warehouse bug

  • 1.  Partial release to warehouse bug

    Posted Jun 05, 2019 10:06 AM
    Good Day,
    I have recently come across a few instances, whereby a sales order is created with multiple lines with multiple items.  The sales order lines are successfully released (partial) to the warehouse, except when it comes to the last item to be released.
    The release to warehouse is greyed out.  The sales order has been correctly confirmed as the additional lines have been released successfully.

    This seems to be happening intermittently, and I would like to enquire if there is a bug fix or something that can be done on this.  The release to warehouse button should be available without the sales order having to be confirmed again.

    Any insight would be greatly appreciated.  ​

    Erica Burns
    AX Consultant
    Omnia Group (PTY) LTD

  • 2.  RE: Partial release to warehouse bug

    Posted Jun 05, 2019 05:39 PM
    Hi Erica,

    So far as I know, the availability of the Release to warehouse button on the Sales order screen is not, in standard, dependent at all on whether the Sales order has been Confirmed or not. Is it possible you have some customisation or add-on working in this area?

    Guy Terry
    Application Consultant

  • 3.  RE: Partial release to warehouse bug

    Posted Jun 06, 2019 04:27 AM

    Good Day Guy,


    Thank you for the response.  Yes we do have quite a lot of development with regards to the warehouse management module. 


    This seems to only be when the order has been partially released that it is giving problems. 


    It appears that I may need to hand this over to one of our developers to look into. 




    Kind Regards,

    Erica Burns

    AX Support


    Omnia Group (Pty) Ltd


    T:         +27 11 799 6278

    E:         erica.burns@omnia.co.za

    Web:    http://www.omnia.co.za/




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