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Are optional discounts possible

  • 1.  Are optional discounts possible

    SILVER CONTRIBUTOR
    Posted 19 days ago
    I'm pretty new to this tool. We want to be able to optionally apply a discount to a product when the cashier is presented with validation. If I just associate a discount to a product, that discount is automatically applied. How do I make this optional? Do I associate a coupon to the discount?

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    Ken Champion
    Solution Consultant
    Arctic IT
    Metro Atlanta, GA
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  • 2.  RE: Are optional discounts possible

    TOP CONTRIBUTOR
    Posted 18 days ago
    Hi, 
    Do you refer to optional 'cash discounts' that one can take when making payments or other kind of discounts?
    Would be great if you could provide some additional details on the underlying business process/requirement.
    Many thanks and best regards,
    Ludwig


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    Ludwig Reinhard
    Sycor
    Veitshoechheim
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  • 3.  RE: Are optional discounts possible

    SILVER CONTRIBUTOR
    Posted 17 days ago
    Ludwig, suppose our POS was at an amusement park where we wanted to validate a person's entry and let them in free if they showed a valid pass. We might charge $25.00 for adult entrance into the park. However, if the guest present a valid season pass, they would be allowed to enter for free.​ There are numerous types of passes which might allow the guest to enter without paying. e.g. season pass, weekly pass, student day pass.

    We are considering using Coupons to represent this pass entry. We could also set up Tender types or even 0-price products for the passes. I am looking for recommendations. The overriding requirement is that the operation must be as fast as possible to handle high volume. Thanks.

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    Ken Champion
    Solution Consultant
    Arctic IT
    Metro Atlanta, GA
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  • 4.  RE: Are optional discounts possible

    Posted 13 days ago
    Hello,
    Based on the example that you have given, I think the quickest and cleanest way to capture the discount would be to put a discount amount to the line. If you want to give the customer a free entry, then you can put the entire line amount as the discount. It would be much quicker to do it based on $ rather than % at the cashier. This way, you can also post the revenue to a different account while you post the discount to another one.
    I hope this helps.
    Thanks,

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    Elif Item
    Item by Item
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  • 5.  RE: Are optional discounts possible

    SILVER CONTRIBUTOR
    Posted 12 days ago
    Elif, thanks for the advice. I'll pursue this. Any other suggestions are welcome.
    Ken

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    Ken Champion
    Solution Consultant
    Arctic IT
    Metro Atlanta, GA
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  • 6.  RE: Are optional discounts possible

    Posted 10 days ago
    I am not sure how your passes looks like. Or what information can be taken from there.
    If I were to do this, I would treat the pass as a payment method (not sure if this is what you meant when you say Tender).
    - When the customer presents a pass, the pass can treated like a credit card to pay for the entry. (method of payment)

    Back in my POS days (in a fast food restaurant though), the company issues gift certificates which when used in the restaurant, a GC method of payment is available in our POS for this purpose.
    When the gift certificate is presented to the cashier:
     - the cashier will press GC to process the payment,
     - scans the GC barcode to record the GC number and check if its valid.
     - system settles the food ordered.

    Hope this helps.


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    Napoleon Cordoviz
    Direct Energy
    Toronto
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