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Cannot create a record in Additional vendor (VendRequestAddVendor) error message

  • 1.  Cannot create a record in Additional vendor (VendRequestAddVendor) error message

    Posted 7 days ago
      |   view attached
    We received this error message today, "Cannot create a record in Additional vendor (VendRequestAddVendor). Additional vendor: 5637290083, ####.  The record already exists." when our purchasing team was trying to release a vendor from one company to another.  In the past, we have never had an issue, until today.  The odd thing about it, we don't use the Vendor Request functionality.  I looked to see if any vendor requests existed in the two companies, however, all is blank.  I have provided a screenshot, hoping someone else has had this issue and know how to fix it, and if they know what caused the error from the start?  Any assistance you can provide would be much appreciated.​​

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    Erick Stebbings
    Senior ERP Process Leader
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    Attachment(s)

    pdf
    VendorRequest.pdf   114K 1 version


  • 2.  RE: Cannot create a record in Additional vendor (VendRequestAddVendor) error message

    Posted 3 hours ago
    Hi Erick,

    This looks straight up to be a number sequence generation issue. Could you:

    1. Go into the number sequence master (in both legal entities), and do a clean up of two number sequences. The issue could be with either of the two.
        a. The vendor account number sequence.
        b. The Party ID number sequence.
    2. Also ensure that number sequence of the second legal entity is not set to manual. Because then the system cannot generate number sequences for you.

    Also do let me know if this works for you! :)

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    Nanditha Kini Mukerjee
    Senior Manager- Presales
    Synoptek
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