Hi Marc,Weve been using Fastpath on our Dynamics Finance and Ops system from Jan 2019 to date.1. Do you recommend it or would you tell me to stay away and why?Thoroughly recommend. if you see insightful posts about security on Dynamics 365 security on the web, it's invariably from the Fastpath guys. Likewise Alex Meyers parables about security settings and how they affect D365 licensing going forward.2. How long did your initial implementation take from installation to training?
We already knew the security basics on the D365 platform. We had 1.5 hours of remote training and had it all deployed with useful reports within a couple of weeks. the main delay was leading up to the original order; we had to get terms added into the contract to cover GDPR obligations, which Fastpath reaily agreed to. One of the downsides of being one of their earlier customers in Europe (we're in UK).
3. How has your long term support been?
Very responsive, synonymous with instant "help". if we ever need a deep dive on a specific feature, then you just book another training/consultation session (it's free to subscribers),
4. What is the biggest value you have received from the product?
Being able to answer "who did what to what" questions where we've needed to trace back events to help reconcile D365 bugs and suspected security issues.
5. What is the biggest issue you have had?
The dashboard is overzealous on counting potential user conflict vector numbers, so management think we're doing a poor job! If the demo company is not removed from your system, it'll report the exact same security concerns on that as well as a live environment, so all the number of alleged conflicts double up. We've not been able to get Fastpath to give an option to ignore "Contoso Inc" in it's deliberations yet.
Overall, delighted with it and the company. No hesitation at renewing it every year here.
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