D365 Finance & Operations and Dynamics AX Forum

Expand all | Collapse all

Cash Application D365 for lockbox and credit card payments

  • 1.  Cash Application D365 for lockbox and credit card payments

    SILVER CONTRIBUTOR
    Posted 7 days ago
    We currently use Sandler-Kahne's Treasury Automation Suite module in Dynamics AX 2012 R3 for applying checks from our bank's lockbox files and credit card payment files from the bank that we import into AX.  It works okay for the most part, but is lacking in some other areas.

    We are migrating to D365 next year and are curious if D365 has this functionality natively.  If not, what third-party applications are being used for importing lockbox and credit card files, and applying the payments customer across companies in D365.

    Thank you for your feedback.

    ------------------------------
    Mark Jones
    Project Manager
    UniGroup, C.A.
    Fenton, MO
    ------------------------------
    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: Cash Application D365 for lockbox and credit card payments

    TOP CONTRIBUTOR
    Posted 6 days ago
    Do you mind sharing some of the things where you find the product lacking?

    Unfortunately I do not know of an alternative, but it would be good to know what to take into account when deciding whether to implement the product

    ------------------------------
    Zvika Rimalt
    Functional Consultant
    Vancouver BC
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 3.  RE: Cash Application D365 for lockbox and credit card payments

    SILVER CONTRIBUTOR
    Posted 5 days ago
    There are some smaller issues, but the biggest is that we have 13 transactional companies (legal entities) in AX.  If a lockbox file has payment information for an invoice sitting in company 7, but the file is imported into company 2, it doesn't match that payment to the invoice.  It sits in the workbench and takes a human to match them.  If that same invoice were in company 2, it would have matched the payment to the invoice.

    I also hate that SK charges by the hour for support.  I guess our support contract only covers upgrades, which there never are any.

    They were also very slow to respond when we had them develop custom matching rules for us.  It took months to finally get it from them.

    ------------------------------
    Mark Jones
    Project Manager
    UniGroup, C.A.
    Fenton, MO
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 4.  RE: Cash Application D365 for lockbox and credit card payments

    TOP CONTRIBUTOR
    Posted 5 days ago
    Very interesting to learn their automatic matching rules do not support "central payment" scenario (money is received in one company for an invoice recorded in another company) - this is a fairly standard business scenario.

    thanks!

    ------------------------------
    Zvika Rimalt
    Functional Consultant
    Vancouver BC
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 5.  RE: Cash Application D365 for lockbox and credit card payments

    Posted 6 days ago
    Edited by Jim Widner 6 days ago
    Mark, We are using High Radius' application suite for the cash app side. It was a fairly simple implementation and has been pretty a reliable product to date.

    ------------------------------
    Jim Widner
    IT Director - Business Systems Development
    Wastequip
    Charlotte NC
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


If you've found this thread useful, dive deeper into User Group community content by role