We are faced with the current problem.
An AP user posted an invoice against a product receipt on a purchase order. The product receipt was for a qty of 1. The invoice posted was for a qty of .31. The invoice has since been approved and posted. The issue we have now is that the Purchases Accrual report still shows the open received and not invoiced balance for the remaining qty on the line item.
The AP user says that they will not be receiving any additional invoices for this po and need to close it out and remove the remaining balance that is accrued on the sub ledger.
My question is what is the best route to do so? If we try to go back to the po receipt and correct it to .50, it will not let us. We will receive an error stating that we cannot correct the receipt because there is a pending invoice, however there is no pending invoice in the system.
What would be the best practice here?
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