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Unable to find a unique Dimension code combination record corresponding to the entered values

  • 1.  Unable to find a unique Dimension code combination record corresponding to the entered values

    Posted Jan 07, 2019 03:52 PM
    Hey UG,

    I've never seen this error before. The error happens when one of our AP Associates tries to key in a vendor number. AX does not accept the vendor number, and returns this message. We are simply trying to key an invoice into an invoice journal. Any input is much appreciated. Thanks!

    "Access denied to method getDimensionAll in class DimensionService"
    "​Unable to find a unique Dimension code combination record corresponding to the entered values"


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    Nick Clauser
    Texas Roadhouse
    Louisville KY
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  • 2.  RE: Unable to find a unique Dimension code combination record corresponding to the entered values

    SILVER CONTRIBUTOR
    Posted Jan 08, 2019 08:42 AM
    Nick,
    Please give more details.  Direct key invoice journal?  Does the error occur when vendor # is keyed in only or just when trying to post?  Is the vendor number ​​associated with a group that has a default account setup?


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    MARY LYNN KINCHEN
    Sr Systems Analyst
    SNF HOLDING COMPANY
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  • 3.  RE: Unable to find a unique Dimension code combination record corresponding to the entered values

    Posted Jan 08, 2019 10:19 AM
    Mary,

    We normally push Journal Entries into AX using Atlas. When we were not able upload this batch using Atlas, we tried to manually key the entry into AX via the Invoice Journal. ​We receive the error when trying to key in the vendor #. It will not accept the vendor number​ during keying, and the error message pops up. Yes the vendor is associated with a group we've called "V" for General Vendor

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    Nick Clauser
    Texas Roadhouse
    Louisville KY
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  • 4.  RE: Unable to find a unique Dimension code combination record corresponding to the entered values

    SILVER CONTRIBUTOR
    Posted Jan 08, 2019 10:35 AM
    Nick,
    The account type is Vendor, correct?  If so, check the set up and dimension rules on the invoice journal you are trying to enter the invoice.  It may be set up is restricted.  If that doesn't help more detail will be needed.

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    MARY LYNN KINCHEN
    Sr Systems Analyst
    SNF HOLDING COMPANY
    ------------------------------



  • 5.  RE: Unable to find a unique Dimension code combination record corresponding to the entered values

    Posted Jan 08, 2019 01:35 PM
    Mary,

    The issue ended up being with a customized user security role​. Thank you for helping me troubleshoot

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    Nick Clauser
    Texas Roadhouse
    Louisville KY
    ------------------------------