I sent a LinkedIN connection message in reply to this post as I had temporarily forgotten my login for this user group. Dual Write is a module in F&O and is configured there. If your Integrator is like ours, they have little of no experience and knowledge with Dual Write and so I suspect they have configured the field mappings between CE and F&O incorrectly. It should not be difficult to reconfigure the field mappings.
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Rowland Keable
Searchlight Electric Ltd (illuma Lighting)
Castle Donington
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Original Message:
Sent: May 09, 2022 11:41 AM
From: Amy Padovani
Subject: CE and dual write
Hello, I am hopping for some help. We are experiencing issues where contacts in CE are being linked to employee records in F&O via dual write.
Any help would be appreciated.
Regards
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Amy Padovani
Hamamatsu Corporation
Bridgewater NJ
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