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Purchase order not auto generating and closing

  • 1.  Purchase order not auto generating and closing

    Posted Apr 01, 2019 09:24 AM
      |   view attached
    We are currently running Dynamics ax 2012 R3 Cum 13.

    When creating a TCR (term contract release) or Fastorders  (Anything under $5000)  Purchase Requisition, the workflow approval is processed. Then it is supposed to automatically generate the Purchase order, auto confirm and close.

    Currently the purchase requisition stays in an approved status and never generates a Purchase Order or closes.

    We are receiving the attached message in the infolog.  We do not use pre-encumbrance and we have noticed the PR is being placed on hold

    We can force the process to work if we turn off the auto confirmation process.  This is under the business justification policies

    See attached

    Donnie Perkins
    Virginia State Lottery
    Richmond VA


  • 2.  RE: Purchase order not auto generating and closing

    Posted Apr 03, 2019 03:21 AM
    Hi Donnie,

    Did this work before correctly? If so, are you aware of possible configuration changes?

    kind regards,

    André Arnaud de Calavon
    Solution Architect, Microsoft MVP - Microsoft Dynamics Business Solutions

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