D365 Finance & Operations and Dynamics AX Forum

Expand all | Collapse all

Closing and nadjustment issue

  • 1.  Closing and nadjustment issue

    Posted 13 days ago
    Hi everyone!

    We're having an issue with closing inventory for September. We recently upgraded to 10.12, and this issue only occurred AFTER that. Our finance department proceeded through their closing procedure just as they have every other month-end that we have been live, but noticed the below red X. The log shows the same warnings that it typically does, due to our warehouse setup, but this time it isn't letting us close. I cannot for the life of me figure out why. You'll also noticed that the cancellation option is grayed out, despite having System Admin rights. So it's almost like the thing causing the issue is the thing preventing me from fixing the issue. What am I missing? Any ideas?

    Appreciate you all so much!



    ------------------------------
    Brian Fitzsimmons
    Medicago
    ------------------------------
    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: Closing and nadjustment issue

    TOP CONTRIBUTOR
    Posted 13 days ago
    Brian,

    Go to Calculation > Resume calculation. You may need to pause it first.

    Are you running the close job in a user session or via batch job? My assumption here is that the user once had it to batch but now it is currently running within their session and they most likely are closing/timing out before the close is finished.

    ------------------------------
    Ian Gorman, PMP, MCSE
    Solution Architect
    ------------------------------

    The first step toward cloud success. - Migrate from AX to D365 with expert guidance from Microsoft. I'm Ready


If you've found this thread useful, dive deeper into User Group community content by role