D365 Finance & Operations and Dynamics AX Forum

Good morning

Hopefully, someone can point me in the right direction. I am assuming there is a setup I am missing which is resulting in the issue below.

I have an intercompany job that produces errors such as the one below. Once the pending invoice is deleted we are able to manually push the order through.

Any insight provided will be appreciated.




Thanks


#Functional
#FinanceandOperations

​​​​

------------------------------
Kamar Wilks
BlueCrest Inc
Danbury
------------------------------

The most likely cause is that you have another number sequence with the same format that you are also using for invoice numbers.  You can verify that by looking for that number in your customer transactions.  If that is the problem, the solution is to change your number sequences, usually by adding some text, so they no longer have the same format.

------------------------------
Kevin McLean
Strategic Solutions NW
Beaverton OR
------------------------------

Original Message:
Sent: May 10, 2021 07:01 AM
From: Kamar Wilks
Subject: Invoice was already used

Good morning

Hopefully, someone can point me in the right direction. I am assuming there is a setup I am missing which is resulting in the issue below.

I have an intercompany job that produces errors such as the one below. Once the pending invoice is deleted we are able to manually push the order through.

Any insight provided will be appreciated.




Thanks


#Functional
#FinanceandOperations

​​​​

------------------------------
Kamar Wilks
BlueCrest Inc
Danbury
------------------------------

First will check the sequential number if there is any duplication. Or might check the Sales order invoice status via Inquiries, should it might be stuck in "waiting" due to any unexpected interruptions.

------------------------------
Conrad Deng
BEC Feed Solutions
Brisbane
------------------------------

Original Message:
Sent: May 11, 2021 11:19 AM
From: Kevin McLean
Subject: Invoice was already used

The most likely cause is that you have another number sequence with the same format that you are also using for invoice numbers.  You can verify that by looking for that number in your customer transactions.  If that is the problem, the solution is to change your number sequences, usually by adding some text, so they no longer have the same format.

------------------------------
Kevin McLean
Strategic Solutions NW
Beaverton OR

Original Message:
Sent: May 10, 2021 07:01 AM
From: Kamar Wilks
Subject: Invoice was already used

Good morning

Hopefully, someone can point me in the right direction. I am assuming there is a setup I am missing which is resulting in the issue below.

I have an intercompany job that produces errors such as the one below. Once the pending invoice is deleted we are able to manually push the order through.

Any insight provided will be appreciated.




Thanks


#Functional
#FinanceandOperations

​​​​

------------------------------
Kamar Wilks
BlueCrest Inc
Danbury
------------------------------

Thank you for you suggestions Kevin and Conrad. I will validate if these solve my issue.

------------------------------
Kamar Wilks
BlueCrest Inc
Danbury
------------------------------

Original Message:
Sent: May 12, 2021 01:40 AM
From: Conrad Deng
Subject: Invoice was already used

First will check the sequential number if there is any duplication. Or might check the Sales order invoice status via Inquiries, should it might be stuck in "waiting" due to any unexpected interruptions.

------------------------------
Conrad Deng
BEC Feed Solutions
Brisbane

Original Message:
Sent: May 11, 2021 11:19 AM
From: Kevin McLean
Subject: Invoice was already used

The most likely cause is that you have another number sequence with the same format that you are also using for invoice numbers.  You can verify that by looking for that number in your customer transactions.  If that is the problem, the solution is to change your number sequences, usually by adding some text, so they no longer have the same format.

------------------------------
Kevin McLean
Strategic Solutions NW
Beaverton OR

Original Message:
Sent: May 10, 2021 07:01 AM
From: Kamar Wilks
Subject: Invoice was already used

Good morning

Hopefully, someone can point me in the right direction. I am assuming there is a setup I am missing which is resulting in the issue below.

I have an intercompany job that produces errors such as the one below. Once the pending invoice is deleted we are able to manually push the order through.

Any insight provided will be appreciated.




Thanks


#Functional
#FinanceandOperations

​​​​

------------------------------
Kamar Wilks
BlueCrest Inc
Danbury
------------------------------