This is one of the big concerns I have with D365 in the cloud (Second to the astronomically high cost of MS hosting, of course.) I'm eager to hear how quickly this problem is resolved, although it seems like it has taken MS a very long time so far.
Has anyone heard anything from MS about it? Is MS the only one that can fix it for you, or can you engage someone else if MS can't resolve it quickly enough for you? has this cause business disruption? Will MS compensate you for the disruption, if any?
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Daniel Zook
Director of IT
Lehman's
Dalton OH
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Original Message:
Sent: Feb 24, 2020 07:32 AM
From: Ana Torres
Subject: D365 Slowness
Hi Jennifer,
Danish Refugee Council (DRC) is also experiencing performance issues. We have around 6500 active users. We are currently in version 10.0.6 aiming at updating to v.10.0.9 in April. It is mainly happening in People related tables and mainly in those forms where we have customizations using temporary tables. Our implementation partner is currently in contact with MS regarding one of the customisations using temp tables that is not properly working when truncating tables blocking statements. So far the advice is to upgrade to the latest version. We have one testing environment in v.10.0.8 where only the technical team has access to, so it is just like comparing apples and oranges :-(
We assume that there have been some changes in the backend regarding temporary tables but it is only MS who can shed some light on this.
If I get more inputs, I can keep you posted.
Best,
Ana Torres
Head of the Competency Center (ERP Unit)
Danish Refugee Council
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Ana Torres
Danish Refugee Council
Copenhagen
Original Message:
Sent: Feb 20, 2020 03:25 PM
From: Jennifer Vanselow
Subject: D365 Slowness
Does anyone experience D365 slowness? We are trying to diagnose and have been looking at our network, cabling, systems etc although everything else is running normal. We also have tried launching in different browsers and experience the same latency.
Examples:
- A file that normally takes 30 minutes to upload took 2.5 hours today
- Invoicing hangs for 7 minutes before completing
- Year end close took 4 hours 20 minutes when it normally takes 10 minutes
- Tasks where things h ang for a long time that used to be a few seconds
Anyone else experiencing these issues or have advice on how to diagnose? Much appreciated.
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Jennifer Vanselow
Augeo Affinity Marketing
St. Paul MN
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