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Usage Data

  • 1.  Usage Data

    Posted 10 days ago
    Good morning,

    I wanted to reach out to the group to see if anyone out there has had any issues regarding Usage Data in D365 - 8.1.2 Version? We have been seeing some very strange issues that all go back and relate to corrupted User Data. It appears to happen after data migration using DIXF, Importing into Inventory and in Warehouse Management. On our last Inventory load, we had over 13,122 inconsistency errors related to the whsinventreserve table, in which reservations did not take place in warehouse management. After running a consistency check, we had to run the fix to correct the dimension inconsistencies. Another Issue was that we had to kill a user's profile out of the system after trying to create locations. The user kept getting messages that the location could not be created because it already existed but was not in the system. After Deleting the user and re-creating it the error went away. At this point we have a soft go live scheduled for Finance and Procurement and sourcing July 1st. We opened tickets with LCS but they could not replicate any of these issues. I would love to hear of others maybe seeing these same issues. Thanks!

    Regards

    -Joe

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    Joseph Hurylovich
    Owner/Sr. Mfg Consultant
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    AXUG Summit - Post


  • 2.  RE: Usage Data

    TOP CONTRIBUTOR
    Posted 9 days ago
    Hi Joseph,

    I have not heard of similar issues before. Is this a new implementation or an upgrade from previous versions? DIXF entities might have a bug or could also cause inconsistencies if used in a wrong way.
    Note that version 8.1.2. is not or soon not supported anymore by Microsoft. There are now regular updates (8 times a year). Have you also tested the behavior and data entities on the latest available version?

    ------------------------------
    kind regards,

    André Arnaud de Calavon
    Solution Architect, Microsoft MVP - Microsoft Dynamics Business Solutions
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    AXUG Summit - Post


  • 3.  RE: Usage Data

    Posted 9 days ago
    Hi André,

    Thanks for your response. I am aware of the upgrade process and have not had the chance to test in the new version. The issue that my client has at the moment is that we are in UAT and it is a Bit of a Customized solution so they are being very cautious regarding the update affecting several areas of development. I understand that DIXF is an imperfect tool, buy for Importing Data would you have any other suggestions besides using DIXF? Right now I am trying to wrap my head around this usage data. I have spoken to some MS Support tech's and they have said it is an issue. I am trying to see if any other Business, VAR's doing current D365 Implementations are experiencing the data usage Issue.

    Regards

    -Joe

    ------------------------------
    Joseph Hurylovich
    Owner/Sr. Mfg Consultant
    5702363460
    North Haven PA
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    AXUG Summit - Post


  • 4.  RE: Usage Data

    SILVER CONTRIBUTOR
    Posted 7 days ago
    Hello,

    I've seen a few hiccups on clients on 8.x where the personalizations and usage data had to be cleared in PROD entirely to resolve a few issues around data entry and other inconsistencies. Perhaps giving this a try in UAT may prove fruitful.

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    Ian Gorman, PMP, MCSE
    Consultant
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    AXUG Summit - Post


  • 5.  RE: Usage Data

    Posted 7 days ago
    Thanks Ian,

    We have been clearing Usage Data almost daily believe it or not. That's how bad it has been

    Regards

    -Joe

    ------------------------------
    Joseph Hurylovich
    Owner/Sr. Mfg Consultant
    5702363460
    North Haven PA
    ------------------------------

    AXUG Summit - Post


  • 6.  RE: Usage Data

    SILVER CONTRIBUTOR
    Posted 7 days ago
    Joseph,

    Try wiping personalizations globally in UAT, then usage data, and see if that helps?

    The resolution for my clients was personalizations + usage data. Usage data only worked temporarily too.

    ------------------------------
    Ian Gorman, PMP, MCSE
    Consultant
    ------------------------------

    AXUG Summit - Post


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