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Error: You are logged into the system too many times

  • 1.  Error: You are logged into the system too many times

    Posted Jul 12, 2021 02:42 PM

    We recently started receiving this error when logging in to D365 with a couple of accounts used to run batch data synchronization jobs into an internal application.  We use a 3rd party application to automate the process, but the account failures are stopping us from completing daily batch synchronization.

    Error: You are logged into the system too many times

    We have removed all sessions see in Online Users, but the error continues.  I am not having this issue with any other accounts across the organization.

    Has anyone experienced a similar issue?

    Thanks,
    Eric




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    Eric Davis
    Director, Business Systems
    Inolex Chemical Co.
    Philadelphia NJ
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  • 2.  RE: Error: You are logged into the system too many times

    GOLD CONTRIBUTOR
    Posted Jul 13, 2021 10:28 AM
    I'm guessing it's hitting the "Maximum web sessions per user" set in "Client performance options" parameters form.  For us it's set to 60 and I've never seen this message, but we don't have integration like you said.
    I assume the 3rd party is reading many OData entity in parallel. Maybe there's a setting in that 3rd party to limit the amount of connection to do at the same time?

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    Steeve Gilbert
    Software Development Supervisor
    Boa-Franc S.E.N.C.
    QC, Canada
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  • 3.  RE: Error: You are logged into the system too many times

    Posted Jul 16, 2021 11:45 AM
    Thank you, Steeve.

    The "Maximum web sessions per user" set in the "Client performance options" parameters form was the solution.  We increased the number of concurrent connections, and we are successfully syncing again.

    All the best!



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    Eric Davis
    Director, Business Systems
    Inolex Chemical Co.
    Philadelphia NJ
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