Hi all,
I appreciate any help you can give me on the cycle count functionality for Dynamics 365. Here is my dilemma. I have Planned Cycle Counting and Spot Cycle Counting set up they way it is supposed to, and it works on the mobile device, however, when we do a cycle count of an item in a specific location, it is requiring us to do cycle counts of ALL items in that location.
Here is an example. We want to spot cycle count an item that is in our Picking location. The picking location has over 500 unique items in it. We only want to do a count on one of them. When we select the item we want to count, it is setting all of the other items as if we counted zero. I can see this when we go to review the cycle count to approve or reject. We obviously don't want to have to go and reject all of those items in the picking location that we didn't really count.
Is there a way or settings that would allow us to only count one specific item in a location without requiring a count of all of the items in that location?
I appreciate any help and insight on this.
-Lori
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Lori Bolene
Premier Designs
Irving TX
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