D365 Finance & Operations and Dynamics AX Forum

  • 1.  SFA for D365 FO

    Posted May 13, 2019 07:39 AM

    ​is there any SFA available for D365 F&O ?  either as standard or ISV add-on.

    "SFA (Sales force automation) solution is centered around the sales team and not on an individual consumers. In addition, SFA focuses on points-of-sale/shops which do not purchase for themselves but offer the products to consumers. An important function of the SFA tools is managing the visits of salespersons and the activities performed during such visits. SFA addresses tactical and operational objectives of salespersons and measures their achievements. The SFA is also a Retail Execution / Perfect Store enforcement system as the FMCG business strongly addresses the utilization of shelves in individual stores. Furthermore, the SFA tools are applied to collect data from the market (prices, presence, campaigns, promotions etc.)"


    Amer MS

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