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Avalara Tax ISV blocking "Primary address" feature in Global address book

  • 1.  Avalara Tax ISV blocking "Primary address" feature in Global address book

    SILVER CONTRIBUTOR
    Posted 12 days ago
    Dear all

    I was under the assumption that you cannot change the primary address of a party once set. It seems that I was mistaken.
    Some background:
    We have the Avalara Tax add on installed. I recently found out during a meeting with our implementation partner that it would actually be possible to change the primary address of a party (Contoso dev box without the add on installed).

    We think the Avalara add on is "blocking" the changing of the primary address.
    Due to lack of knowledge it might be that we have to change some settings. Our implementation partner couldn't answer quickly...

    Is someone here using the add on and if so, do you know if it's still possible to change the primary address of a party?
    Any input is appreciated!

    Thanks in advance and stay healthy!
    Best
    Andreas

    ------------------------------
    Andreas Mörker
    Global Master Data Manager
    SIGVARIS
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: Avalara Tax ISV blocking "Primary address" feature in Global address book

    TOP CONTRIBUTOR
    Posted 11 days ago
    I just tried it in our environment (R2, with AvaTax), and switching the primary address worked just fine.  If you want to know what steps I followed, just let me know.

    ------------------------------
    Daniel Zook
    Director of IT
    Lehman's
    Dalton OH
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: Avalara Tax ISV blocking "Primary address" feature in Global address book

    Posted 10 days ago
    I'm happy to help from the Avalara side. I'm sending you a private message so that we can look into this further and try to assist.

    ------------------------------
    Jessica Person
    Partner Marketing Manager
    Avalara
    MI
    ------------------------------

    Academy - Online Interactive Learning from Experts


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