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Help - Technical issues with 2012 R1 to R3 upgrade

  • 1.  Help - Technical issues with 2012 R1 to R3 upgrade

    D365UG/AXUG ALL STAR
    Posted Jul 31, 2017 09:22 PM

    Here's a shout out to those technical gurus, do you have any ideas on the below 2 issues:

    Whenever logging into AX, the below message is displayed "File Deployment: The client installation is missing the required files to run Microsoft Dynamics.  Click OK to install them now."

    The user can click OK, and the system continues immediately into AX.

    When trying to save a file attachment, the below message appears "The operation has been cancelled due to restrictions in effect on this computer.  Please contact your system administrator."

    The user can click OK, and save their file.  We have files storing on a file share inside our network.

    Any ideas or pointers would be greatly appreciated!

    You can follow along (or read other details about our upgrade) by checking my blog:
    http://www.erpprojecttips.com/2017/07/some-r3-upgrade-mysterieshelp.html



    ------------------------------
    GG Rowe, PMP
    Oregon Chapter Leader
    Chapter url: www.axug.com/portland
    IT Applications Manager
    Planar Systems, a Leyard company
    Beaverton, OR 97006
    USA
    ------------------------------


  • 2.  RE: Help - Technical issues with 2012 R1 to R3 upgrade

    D365UG/AXUG ALL STAR
    Posted Aug 01, 2017 07:48 AM
    ​Hi GG,
      a quick look gave me the following it relates to both a remote desktop and citrix  check it out, it might help, especially if there are isv solutions involved
    File Deployment Client Installation Message When Launching Dynamics AX
    Stoneridgesoftware remove preview
    File Deployment Client Installation Message When Launching Dynamics AX
    When launching the Dynamics AX client after a recent Cu9 upgrade, users began receiving a File Deployment message. This message would show up one time in most environments and seem resolved. However, this message was showing up for users every time they launched AX via a published application through Citrix.
    View this on Stoneridgesoftware >


    ------------------------------
    Paul Martin
    Expert ERP Analyst
    TempurSealy Inc.
    Trinity NC
    ------------------------------



  • 3.  RE: Help - Technical issues with 2012 R1 to R3 upgrade

    D365UG/AXUG ALL STAR
    Posted Aug 07, 2017 01:06 PM
    Thank you, Paul!  Our system administrator found the same posting and it got him on the way to solving the issue.  Appreciate you sharing as well.

    ------------------------------
    GG Rowe, PMP
    Oregon Chapter Leader
    Chapter url: www.axug.com/portland
    IT Applications Manager
    Planar Systems, a Leyard company
    Beaverton, OR 97006
    USA
    ------------------------------



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