D365 Finance & Operations and Dynamics AX Forum

Payment Journal - Unrecoverable Status Fix?

  • 1.  Payment Journal - Unrecoverable Status Fix?

    Posted Nov 10, 2014 05:03 PM
    I'm using AX 2012, FP.  We have a user that submitted a payment journal through workflow.  She canceled the workflow so that she could make some corrections.  When she did this the batch got stuck in an "Unrecoverable" status.  At this point I can't delete, resubmit or post the journal.  I can validate it and it passes successfully.  Any ideas how to resolve this?

    Chris Uggen
    Director of Business Systems
    Dominion Enterprises

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